The following information is our contact information. Please only use this information appropriately.
Name: Krinadon and Faiona, or KFGuides
Email: Support@KFGuides.com
Please read our FAQ before contacting us, as most of your questions can be answered there.
You can also contact us on our forums for a faster response.
Frequently Asked Questions
1. How does KFGuides exactly work?
2. How do I receive updates to my guides once I purchase them?
3. Am I able to receive refunds if I do not like your guide?
4. What other guides are you working on?
5. What other games will you write guides for?
6. Are there any reviews for your guides?
1. How does KFGuides exactly work?
We offer many free guides that you can simply view or download. Our guides typically are in PDF format, making it very easy for you to view. For our paid guides, you will receive a download link via e-mail once you go through the purchasing process. You then download the guide you paid for and are free to view/print it as many times as you want. If you ever lose your guide, we will gladly send you a fresh download link to re-download your guide. Overall, we try to be as customer-friendly as possible.
2. How do I receive updates to my guides once I purchase them?
We continually update our guides. Our updates usually include added details, easier-to-read formats, or fixing mistakes. Once we have an update available, a new download link for the updated guide will be sent to the same e-mail that you used when purchasing the guide. You can then simply download the updated guide just as you did the original.
3. Am I able to receive refunds if I do not like your guide?
We currently do not offer any refund of any kind for purchased guides after you have downloaded them. Some exemptions are made if you accidently purchased the wrong guide, duplicate guides, etc. But if you purchase correctly, download the guide, and are not satisfied, there is nothing we can offer you at this time. Unlike our competitors, we offer only what we say we do. We also give you a preview of our leveling guides, which is taken directly from the guides you purchase, so you know exactly what to expect. This is why we do not offer refunds under normal circumstances.
4. What other guides are you working on?
We are currently working on a full-scale comprehensive World of Warcraft: Cataclysm Guide. We are also working on Leveling Guides for both factions in Rift: Planes of Telara.
5. What other games will you write guides for?
Currently, our only focus is on World of Warcraft and Rift: Planes of Telara.
6. Are there any reviews for your guides?
Yes. You can view a list of our guide reviews below:
Cataclysm Leveling Guide - KFGuides Review
If you still wish to contact us via e-mail, you can simply fill out the form below and we will get back to you as fast as possible.